Shipping policy

Shipping Policy

Thank you for shopping with us! We’re committed to delivering your order quickly and safely across Australia.

Processing Time
All orders are processed within 1–3 business days (excluding weekends and public holidays). Once your order is processed, you will receive a confirmation email with tracking details.

Shipping Rates & Delivery Time
🛺 Australia-wide shipping available
📦 Standard Shipping: 3–7 business days
🎉 FREE shipping on all orders over $70

Shipping costs for orders under $70 will be calculated at checkout.

Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can follow your delivery.

Delays
While we aim to deliver within the estimated timeframes, delays may occur due to unforeseen circumstances such as postal service disruptions or peak periods. We appreciate your patience and understanding.

Incorrect Address
Please ensure all shipping details are correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Damaged Parcels
If your order arrives damaged or is lost in transit, please contact us within 5 business days of receiving your order (or expected delivery date), and we will assist you in resolving the issue.

Contact Us
If you have any questions regarding your order or shipping, feel free to reach out to us — we’re always happy to help!